Telephone Support Systems
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Telephone Products Toshiba, Avaya, Nortel

We offer a large range of products from basic, small business communication systems to full-featured digital voice and data applications, wireless communications, voice and data cabling, alternatives for local dial tone and long distance, and advanced telephony applications. These applications are designed to meet diverse communication needs: call centers, voice mail, automatic call distribution, automated attendant, call accounting, network services, advanced PBX networking, centralized administration, unified messaging, speech recognition as well as many other advanced applications.

Whether you need a communications solution that supports digital handsets that can re-use existing wiring, or one that provides your business with access to the latest in IP phones and productivity enhancing applications, or even one that provides mobility solutions to support your employees on the go, the Mitel® MiVoice Office 250 is the answer.

Heritage Telecom offers Toshiba’s award-winning communications solutions, designed to allow you to work the way you want to work, increasing your company’s productivity and profitability. A long-time industry leader, Toshiba is highly regarded for superior quality, migration, IP and networking capabilities.

Avaya enables businesses to achieve superior results by designing, building and managing their communications infrastructure and solutions. For businesses large and small, Avaya is a world leader in secure, reliable IP telephone systems, communications applications and full life-cycle services.

Nortel Networks provides rock-solid reliability, ease-of-use, and cost effectiveness required by both small and medium-sized companies. Nortel Networks offers the proven reliability and robust feature sets needed to meet the demands of your growing business.

Small Business Communications

Heritage Telecom can provide even the smallest business platform the basis for future growth. Partnering with the technological services available, we will tailor communications solutions expressly for your business. Heritage Telecom has a team of experienced and skilled communications experts who can guide your business by providing value through products and engineering which grow with your company.

We will meet all your voice, data and communications needs with the highest standards in personal, quality customer service.

Digital Voice and Data Applications

Whether or not your business is currently networked, Heritage Telecom can analyze your specific computing needs and create a stable and secure network environment. We will identify all hardware currently used, network type to be implemented, network protocols in use, cabling media, network operating systems and client software being used for work productivity. Herigate Telecom can design stable, secure Wide Area Networks (WAN) connecting multiple locations over a large geographical area or Local Area Networks (LAN) connecting users in close proximity to each other.

Advanced Telephone Solutions

Heritage Telecom offers a suite of advanced enterprise telephone solutions which can enhance and increase customer interactions, as well as productivity in your business. Products such as Call Centers and Unified Messaging Systems can process, organize, and direct the incoming and outgoing communications, as well as inter-operational communications of your business.

Heritage Telecom offers businesses with high volumes of messaging and incoming or outgoing calls, solutions to provide customer satisfaction, cost savings and improved productivity.

VoIP Products

VoIP transmits voice signals in real time using Internet Protocol (IP). This can be over the Internet, a private intranet, leased line – whichever method you use for your data communications network.

Voice Over IP (VoIP), lets you make long distance calls and faxes without a surcharge over existing IP data networks, saving you thousands of dollars annually. In addition, VoIP gateways can enable value-added services such as call center applications, integrated messaging and video conferencing.

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