Telephone Support Systems, a Heritage Telecom company, provides only those products
that have passed the TSS test of experience, sales, support, technical training, longevity, and financial responsibility from the products
manufacturer. Accordingly, we are able to supply our customers with reliable communication products that stand the test of time.
By providing quality communication products
, we are able to accommodate a diverse business market at a competitive price. Among the manufacturers’ we use in our systems are some of the most recognized and respected names in the industry: Toshiba, Nortel and Avaya.
Whether your company needs a system that requires two telephones or two thousand, basic services or voicemail, email, and video conferencing, Telephone Support Systems has the sales engineers, training services and the products
to guarantee a phone system that will pass your test.
Heritage Telecom was founded in 1999 and is recognized today in Northern Michigan as an industry leader in the development of voice, data and video communication.
Prior to moving to Northern Michigan, owner Ron Skoglund worked for Telephone Support Systems in Farmington Hills, MI for over 17 years. Ron saw a need in the business communications marketplace for a solid resource in Northern Michigan and created his own Telephone Support Systems business based in Gaylord. Ron’s company has been successful offering customized solutions to businesses of all sizes.
Telephone Support Systems provides support for over 1000 customers in Northern Michigan. Our service department is available to you 24 hours a day, 365 days a year.
Heritage Telecom's headquarters is located in Gaylord, Michigan, centrally located to service all of Northern Michigan. Our physical address is 3687 Old 27 South; our mailing address is PO Box 1216, Gaylord, MI 49734.
At Heritage Telecom, we offer service 24 hours a day, 365 days a year. We have a 3 hour response time in the event of an emergency.
Our technicians are in a perpetual state of training, keeping up to date and certified in all the latest in communications technology.
We service most major brands of business communications including Toshiba, Nortel and Avaya!